Frequently Asked Questions
Everything you need to know about your UNIT Solutions gear.
What is the typical shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via our preferred sports equipment carriers.
Do you offer a warranty on high-performance gear?
Yes, all UNIT Solutions hardware and apparel come with a 12-month manufacturer warranty covering defects in materials and craftsmanship.
What is your return policy for international customers?
We offer a 30-day return window for all unused items in original packaging. Please note that international return shipping costs are the responsibility of the customer.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your current equipment or body dimensions and comparing them against our specific brand charts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our financing partners.
Can I track my order in real-time?
Once your order ships, you will receive an automated email containing a tracking number and a link to our live tracking portal.